Tech Support

Technical Support

Distance Learning Technical Support Hours

Technical assistance is available at the following times for the following types of support:
 
Office Hours  8:00 am - 5:00 pm (CT) Monday-Friday 
By email:   24/7 (Please see Help Desk section on this page)
 
For new student and new faculty assistance with basic system navigation, visit the link below:

Distance Learning Basic Online Navigation Help

 

Information System & Technology Hours

Monday      -   8am - 5pm
 
Tuesday     -   8am - 5pm (closed from 11 am - 12 noon for Chapel)
 
Wednesday -   8am - 5pm
 
Thursday    -   8am - 5pm
 
Friday        -   8am - 5pm

Providing Service

ISTD Assists With The Following:
 
  1. Internet Service
  2. Virus Infragment
  3. Email Support
  4. JICS Support
  5. WC I.D. Support
  6. Ordering Personal Computers and Peripherals
  7. Technical Support
Student Computer Servicing has begun for the Fall 2016 semester.  This service is available on Tuesday & Thursday of each week (excluding holidays) from the hours of 9:00 am - 12 noon and 1:00 pm - 4:00 pm.  ISTD is located in McLeod Hall on the 1st floor. Please note that Wiley College offices are closed from 11:00 am - 12:00 noon on Tuesdays in observance of chapel service.