Help Desk

Information Technology provides front line support to faculty, staff and students of Wiley College in a variety of areas. We are the point of contact for information and technical support on campus.

To receive technical support, submit a Help Desk ticket through the Wiley College IT Help Desk.  Upon submission, your request will be assigned a ticket number.  By recording your assigned ticket number, you can revisit this link to check the status of a previously submitted ticket.  Click on the link below to access:

Wiley College IT Help Desk 

Please provide as much information as possible. The more information you can provide for us, the more quickly we will be able to address your issue. 

We provide technical support for our software and web sites Monday to Friday 8 AM to 5 PM Central Time.  For additional times, please refer to the Technical Support section.  If you contact us during our normal working hours and if we are unable to respond on the same working day, we will contact you on the next working day.  If you contact us outside of our normal working hours, we will contact you on the next business day.